ПОСЛЕПРОДАЖНОЕ ОБСЛУЖИВАНИЕ И

24/7 AVAILABILITY ENSURING CONTINUITY

WALTEC safeguards spare parts availability and insures supply reliability through its own network of certified suppliers. Постоянный поток новых и инновационных компонентов для повышения производительности и обновления старых конфигураций машин составляет основу этой услуги..

Однажды в эксплуатации, our service is always by your side to help. Увеличение производительности, reducing costs or warranting the continuity of operations and minimal downtimes: Our after-sales team supports your process 24/7 and is available for you at any time.

COMMISSIONING И

START-UP СЛУЖБА

Our in-house experienced engineers and fitters install the production lines at the desired customer location. Плавный и быстрый запуск операций обеспечивается за счет ручного ввода в эксплуатацию и запуска.. A comprehensive operator training program at our facility or on-site is part of the deal.

WALTEC также предлагает услуги по вводу в эксплуатацию с полным дистанционным управлением. The experts from our remote service center are able to take the customer’s view without having to be physically on the spot and as a consequence they contribute to a lower carbon footprint in general. Head beyond Industry 4.0!

MORE ПРОИЗВОДИТЕЛЬНОСТЬ

ДИСТАНЦИОННЫЙ ПУЛЬТ SERVICE APP

Step into a new level of cooperative service and remote assistance: WALTEC REMOTE SERVICE is the platform to connect your operations team with our service engineers: Just a click and you get immediately linked to WALTEC´s support experts via smartphone, планшет, notebook or smart glasses.

Comfortable data exchange allows teamwork in online or offline spaces. Технические специалисты и эксперты могут рисовать и писать прямо на реальных объектах во время видеозвонков.. Individual and group chat for text communication including file sharing assures the use even in loud machinery spaces.

АНАЛИЗИРОВАТЬ, ОПТИМИЗИРОВАТЬ И (RE)ACT SMARTER

WTRACK PRODUCTIVITY SUITE

The glassware industry is challenged to optimize or re-design the use of its existing assets whilst improving its sustainable footprint. With WTRACK WALTEC launched a smart productivity dashboard to assist you in achieving an ongoing sustainable Hot-End process enhancement. WTRACK by WALTEC is a powerful, modular productivity suite driving process optimization and building process understanding.

WTRACK can be integrated into existing operations platforms and is compatible with most common in-house IT configurations. WTRACK upgrades your existing machine while taking your business intelligence to a whole new level. Now you can easily analyze and share all data of your production – Optimize and act smarter instantly!