Often, a further potential for increase of productivity or cost saving exists after commissioning or during the operation phase. Our aftersales service helps with solving problems of all kinds and provides direct contact with the required contact person. If necessary, a respective remote diagnosis can be carried out via an installed modem connection.
Our spare parts service is available at any time to supply and assemble the required spare parts as quickly as possible. Unnecessary standstill times can be avoided, and the series production of the customer is ensured.
Of course, we also provide our customers with the conversion or replacement of existing assemblies with innovative components for productivity increase and increase of product quality within the scope of modernisation measures. Furthermore, we modernise the Siemens SPS controls and update the software.
We carry out consistent further development of our high-performance machines in continuous dialogue with our customers — with one goal: To further increase the satisfaction and benefit of our customers!
Let WALTEC help you powering up your machine and benefit from this special re-start offer, covering an extensive on side line check:
We hope that you receive our message in good health. We realize that the long period of lock-down had a big impact on all our personal lifes whilst severly impacting our factories. It will not be easy to re-start and/or to adapt to new realities.
However new opportunities are now arising and here WALTEC we believe that it is now the right time to support each other in starting up our beloved machines and processes.
To help, we are offering you an extensive line check, WCHECK, and this prior to start-up. Herewith preventing unforeseen machine break down causing high cost, start-up delays and loss of valuable production time. WCHECK covers up to 50 critical line components. Our own technical expert will come over and work closely together with your team². Together they follow a pre-designed checklist containing all our long lasting experience and knowledge.
Once this check is finished you will have full transparent understanding and explanation of the condition of your line including a component offer with attractive special price to support your re-start.
We believe that after this lock-down many component suppliers might be out of business and the few-ones left will sell out fast. WALTEC’s network and stock position guarantee reliable component supply, as always.
Hope you appreciate this service offer and feel free to contact us.
¹ for countries in European Union, 5.250 EUR for countries outside of European Union
² subject to travel limitations and standard WALTEC conditions of installation and commissioning do apply
Please contact us by phone +49 9260 99010 or e-mail service@waltec.de