LESS DOWNTIME, MORE PRODUCTIVITY

WALTEC REMOTE SERVICE

With one touch, WALTEC REMOTE SERVICE immediately connects technicians to the our support experts via smartphones, tablets or smart glasses. 

Individual and group chat for text communication with file sharing feature ensures use in loud machinery spaces. An immediate data exchange and working in offline spaces are available, too. For low/no WiFi or mobile data scenarios, simply take a screenshot or photo, annotate it and send it. Technicians and experts can draw and write directly onto real world objects during video calls. 

The use of a smart data headset is optional but highly recommended. By using the RealWear data headset HMT, we can provide you with real-time audio and video while following your operation. A visual guidance on the screen of your smart device can be given at any time and you can communicate safely and hand-free while concentrating on the solution.

As part of our service level agreements, feel free to ask for your headset!

IMMEDIATE SUPPORT AND COLLABORATION

THE MOST COMFORTABLE SERVICE

CONNECT WITH WALTEC REMOTE SERVICE –

ALL NEW SERVICE EXPERIENCE

If a malfunction occurs or a machine comes to a standstill, production losses and high costs are incurred very quickly. Service interventions in the event of a malfunction are therefore particularly time-critical.

With minimized downtime, you can now achieve more productivity! Start into a reliable service experience with WALTEC, accompanied by endless possibilities like remote diagnostics, checklist reviews and guided troubleshooting! Step forward into an innovative level of collaborative service and remote assistance.

Increased repair efficiency
Shorter maintenance time
less downtime
Reduced CO₂ expenditure
Streamlined diagnosis
Comfortable collaboration
hands-free and safe
guided by experts

WALTEC REMOTE SERVICE is your platform to link your operations team with our remote service engineers. This new way of remote collaboration allows you to increase repair efficiency to save on maintenance time and to reduce production downtime.

Let’s work together in order to improve our sustainability footprint. Connect remotely with our experts and reduce business travel. Stay safe using hands-free controls during repairs. Discover the power of augmented reality and leverage this important driver to transform service and maintenance. Start your comfortable future with the most efficient service of today!

If a malfunction occurs or a machine comes to a standstill, production losses and high costs are incurred very quickly. Service interventions in the event of a malfunction are therefore particularly time-critical.

With minimized downtime, you can now achieve more productivity! Start into a reliable service experience with WALTEC, accompanied by endless possibilities like remote diagnostics, checklist reviews and guided troubleshooting! Step forward into an innovative level of collaborative service and remote assistance.

WALTEC REMOTE SERVICE is your platform to link your operations team with our remote service engineers. This new way of remote collaboration allows you to increase repair efficiency to save on maintenance time and to reduce production downtime.

Let’s work together in order to improve our sustainability footprint. Connect remotely with our experts and reduce business travel. Stay safe using hands-free controls during repairs. Discover the power of augmented reality and leverage this important driver to transform service and maintenance. Start your comfortable future with the most efficient service of today!

Increased repair efficiency
Shorter maintenance time
less downtime
Reduced CO₂ expenditure
Streamlined diagnosis
Comfortable collaboration
hands-free and safe
guided by experts

GET OUR WALTEC REMOTE SERVICE APP FOR FREE

DOWNLOAD AND TAKE ADVANTAGE

If you have not already registered at our service center, contact us via phone or mail. Our team will guide you through the possibilities of our service app.

CALL USeMAIL US

Install the app on your device and log in with your credentials. Our free remote service app is available on iOS, iPadOS, Android and Microsoft Windows:

Sustainable Hot End process optimization by

ESERVO PERFORMANCE COMPONENTS

Start saving money now: Boost the output of your press process up to 20%, save energy up to 80%, reduce compressed air up 130 m³/h and improve your sustainability footprint.

ESERVO performance components from WALTEC are compatible with almost all in-market press lines, inclusive those from other press suppliers and can be used to upgrade your existing press line.

BOOST YOUR PRESS